Solar Panel Repairs & Maintenance
Solar panels are low maintenance, not no maintenance. Inverters fail, connectors corrode, pigeons move in and output drops so gradually that nobody notices until the bills creep up. And if the company that fitted your system has since closed down, it can be hard to know who to call.
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System not performing like it should?
ICE Electrical repairs and maintains solar PV systems across London and the South East, whoever installed them. Our NICEIC-approved electricians find out why your system isn't performing and put it right.
Call 03335775805 to book a Solar Repair.
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I’m here to help
By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.
Our solar repairs & maintenance treatment process
Step 1 Contact
Book a repair or call 03335775805. Send us a photo of the inverter display or error code if you can, as it often tells us what to bring.
Step 2 The Quote
We explain how the diagnostic visit is charged before booking. Once the fault is found, you get a fixed price for the repair or replacement before work begins.
Step 3 The Works
Our engineer tests the DC strings, inverter and AC connection to find the fault, then repairs it, replacing parts or fitting bird proofing where needed.
Step 4 After care
You receive a written report with test results and the work carried out, plus a certificate if any circuit has been altered or the inverter replaced.
Emergency Hotline
03335775805
Helpline open 24 hours a day, 7 days a week
When calling please have
the following ready:
- Your Name
- Company Name (if applicable)
- Site Postcode
- The problem you're having
- Email Address
Get a Quote
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Our experts can arrive on site within 60 minutes
- COVID-19 secure
- Nationwide coverage, available 24/7
- Able to arrive within 60 minutes of your call
- Free survey provided prior to quotation
- Emergency response team
- Offer a bespoke service designed to suit all your needs
- All technicians hold professional health and safety qualifications, including BICSc, IOSH, IPAF & Safe Contractor
Signs your solar system needs attention
- The inverter display shows an error code, a red light or nothing at all
- Your monitoring app has stopped updating or shows zero generation on a sunny day
- Generation is noticeably lower than the same month last year
- The DC or AC isolator has tripped, or won't stay on
- Birds are nesting under the panels, with noise, droppings or debris on the roof
- Visible damage: cracked glass, loose panels or cables hanging from the array
- A burning smell or scorch marks near the inverter or isolators
If you notice burning or scorching, switch the system off at the isolators if it's safe to do so, and call us.
Solar repairs we carry out
Inverter faults
The inverter is the part most likely to fail during a system's life. We diagnose error codes, check whether the fault is the inverter itself or something feeding it, and repair or replace it. A replacement is also a chance to fit a hybrid inverter, ready for a battery.
DC cable and connector faults
Connectors on the roof are exposed to weather for years. Corrosion, poor original crimping or rodent damage can cause earth faults that shut the system down. We test the DC strings to find the faulty section.
Isolator problems
Rooftop and inverter isolators can let in water or fail internally. We replace them with suitable rated units.
Monitoring drop-outs
Often the panels are fine but the Wi-Fi connection or monitoring dongle has stopped working, so you can't see what's happening. We get it reporting again.
Bird proofing
Pigeons nesting under panels damage cables and leave a mess. We clear out nests and debris and fit mesh around the array edges to keep them out.
Routine solar maintenance
A maintenance visit catches problems before they cost you generation. It typically includes:
- A visual inspection of panels, mounting, cables and roof penetrations
- Inverter checks, including error logs and firmware
- Electrical testing of the DC strings and AC connection
- Isolator and connection checks
- A review of shading changes, such as trees that have grown since installation
- Advice on cleaning where dirt or lichen is reducing output
For businesses, regular maintenance also gives you inspection records for insurers and your asset register. See commercial solar PV installation.
Took over a system you didn't install?
Bought a house with panels already on the roof? It's common to have no paperwork and no idea how the system has been performing. We can inspect and test it, tell you what condition it's in and explain how to read the inverter and monitoring, so you know where you stand.
Thinking about a battery?
If your inverter needs replacing, it may be the right time to add storage. See solar battery storage.
Why ICE Electrical for solar repairs?
- We repair systems fitted by any installer, including firms that have ceased trading
- NICEIC-approved electricians who test both the DC and AC side properly
- Clear explanation of the fault and your options before any work starts
- Bird proofing, monitoring and inverter work handled in one visit where possible
- Written report and test results after every repair or maintenance visit
Get your panels working again
Tell us what's happening with your system and we'll arrange a visit to find the fault. Or email enquiries@iceelectrical.co.uk.