Planned Preventative Maintenance (PPM) Contracts

Most electrical emergencies in commercial buildings give a warning first. A connection that runs hot. An emergency light that failed its last test. A circuit that trips every few weeks and gets reset by whoever's nearest. A planned preventative maintenance contract finds those warnings and deals with them before they shut you down.

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Fewer surprises, fewer call-outs

ICE Electrical runs PPM contracts for offices, retail sites, hospitality venues, schools and residential blocks across London and the South East. You get a fixed schedule, NICEIC-approved engineers and the records to prove your building is being looked after.

Call 03335775805 to request a PPM Proposal.

Zoe Dunning

Zoe Dunning

Sales Representative

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I’m here to help

By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.

Our planned maintenance (ppm) treatment process

Step 1 Contact

Step 1 Contact

Request a proposal or call 03335775805. Share your sites, existing test records and any known issues so we can see what's due and what's overdue.

Step 2 The Quote

Step 2 The Quote

We survey the building and send a fixed PPM proposal listing every task, its frequency and the response times, so the annual cost is clear from the start.

Step 3 The Works

Step 3 The Works

Engineers carry out each scheduled visit on the agreed dates, with isolations planned around your operation and any remedial works prioritised by risk.

Step 4 After care

Step 4 After care

Every visit is logged with test results, certificates and an updated asset register, giving you a full maintenance record ready for insurers and auditors.

Emergency Hotline
03335775805

Helpline open 24 hours a day, 7 days a week

When calling please have
the following ready:

  • Your Name
  • Company Name (if applicable)
  • Site Postcode
  • The problem you're having
  • Email Address

Get a Quote

Site Survey

You’re in good company. We work with the following commercial clients… View all

West Ham United F.C.
Lanes Group
Paack
Churchill & Mathesons
Amazon Prime
NHS
BBC
Nando's
APCOA Parking
Persimmon Homes
Vision Express
L'Occitane En Provence
Warner Bros.
Skanska
Century 21
Samsung
ASB Law
Willmott Dixon
London Energy
Nationwide

Our experts can arrive on site within 60 minutes

  • COVID-19 secure
  • Nationwide coverage, available 24/7 
  • Able to arrive within 60 minutes of your call
  • Free survey provided prior to quotation
  • Emergency response team
  • Offer a bespoke service designed to suit all your needs
  • All technicians hold professional health and safety qualifications, including BICSc, IOSH, IPAF & Safe Contractor

What a PPM contract can include

Every building is different, so we build the schedule around yours. Most contracts combine some or all of the following:

  • Fixed wire testing of the installation at the intervals recommended for your type of premises. Commercial EICR & fixed wire testing
  • PAT testing of portable appliances, with an up-to-date asset register. PAT testing
  • Emergency lighting monthly function tests and annual full-duration tests. Emergency lighting
  • Thermal imaging surveys of distribution boards to spot overheating before it fails. Thermal imaging surveys
  • Visual inspections of distribution boards, accessories, external lighting and plant room supplies
  • Remedial works following testing, prioritised by risk
  • Reactive call-outs with a 60-minute emergency response, 24/7

Why planned maintenance costs less than reacting

Reactive repairs are almost always more expensive than planned ones. They happen at the worst time, they often need out-of-hours labour, and the fault has usually caused knock-on damage by the time anyone calls. A loose connection found during a thermal survey is a short, scheduled job. The same connection found after it's burnt out a busbar is a shutdown.

Planned maintenance also makes budgeting easier. You know what's being done, when, and roughly what remedial work is coming, rather than finding out from an emergency invoice.

Records that answer the awkward questions

The Electricity at Work Regulations 1989 require anyone in control of a workplace to maintain its electrical systems so they're safe. If something goes wrong, the first question from an insurer or enforcing authority is usually: show me your maintenance records.

With an ICE Electrical PPM contract, you'll have them. Each visit is logged with test results, certificates, photographs where useful, and a clear list of outstanding items ranked by priority. We keep an asset register for distribution boards, emergency light fittings and portable appliances, so you can see the state of the whole site at a glance.

Scheduled around your operation

Testing means isolating circuits, and isolations need planning. We agree visit dates, access arrangements and shutdown windows with you in advance. Where the building can't lose power during the day, testing takes place in the evening, overnight or at weekends. Tenants and staff get notice before anything is switched off.

One contract for the whole portfolio

If you manage several sites, a single PPM contract keeps standards consistent. Every building is tested to the same specification, reported in the same format and covered by the same response times. That makes it far easier to compare sites, plan capital spend and answer questions from clients or landlords.

Why choose ICE Electrical for PPM?

  • One accountable contractor for testing, servicing, remedials and call-outs
  • NICEIC-approved engineers working to BS 7671 and the IET Guidance Notes
  • Visit schedules built around your trading hours and tenant commitments
  • Priority-ranked reports that make remedial budgeting straightforward
  • 24/7 reactive cover included, with engineers on site within 60 minutes

Get a PPM proposal for your site

Tell us about your building or portfolio and we'll survey it, review your existing records and send a fixed proposal setting out exactly what's included. Or email enquiries@iceelectrical.co.uk.

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