24/7 Commercial Emergency Electrician
When the power fails at a business, the cost is measured in minutes: tills that won't take payment, cold rooms warming up, servers going down and staff standing idle. ICE Electrical provides a 24/7 commercial emergency electrical service across London and the South East, with NICEIC-approved engineers on site within 60 minutes.
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Power down at your premises?
Call 03335775805 to request 24/7 Emergency Out.
Speak with me today,
I’m here to help
By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.
Our commercial emergencies treatment process
Step 1 Contact
Call 03335775805 any time. Tell us about the fault, the critical equipment affected and your site access arrangements so the engineer arrives prepared.
Step 2 The Quote
We confirm how attendance and labour are charged before dispatch, so the spend can be approved. Repair costs are agreed before any work goes ahead.
Step 3 The Works
A NICEIC-approved engineer is on site within 60 minutes. We make it safe, restore critical circuits first and schedule any longer repair around your trading.
Step 4 After care
You receive a job report with photographs, test results and the relevant certificate, giving insurers, landlords and auditors a clear record of the incident.
Emergency Hotline
03335775805
Helpline open 24 hours a day, 7 days a week
When calling please have
the following ready:
- Your Name
- Company Name (if applicable)
- Site Postcode
- The problem you're having
- Email Address
Get a Quote
You’re in good company. We work with the following commercial clients… View all
Our experts can arrive on site within 60 minutes
- COVID-19 secure
- Nationwide coverage, available 24/7
- Able to arrive within 60 minutes of your call
- Free survey provided prior to quotation
- Emergency response team
- Offer a bespoke service designed to suit all your needs
- All technicians hold professional health and safety qualifications, including BICSc, IOSH, IPAF & Safe Contractor
Who we support
- Facilities managers responsible for offices, schools and multi-tenant buildings
- Retail units and shopping centres where downtime means lost sales
- Hospitality, including restaurant kitchens, bars, hotels and cold storage
- Warehouses and distribution sites with lighting, docks and handling equipment
- Managing agents and freeholders of residential blocks, covering communal lighting, door entry and lift supplies
Commercial electrical emergencies we handle
- Loss of supply to a whole site, a floor or a tenancy
- Three-phase faults, including lost phases affecting motors, HVAC and kitchen equipment
- Distribution board failures and burnt-out connections
- Repeated tripping on critical circuits
- Emergency lighting failures that leave a building non-compliant
- Damage after a flood, fire, break-in or vehicle impact
- Failed external, car park and security lighting
Safety first, then trading, then a permanent fix
Our engineers work in a clear order of priority.
Make it safe. Isolate the fault and remove any risk to staff, customers and the public.
Restore what matters. Get critical circuits back on as quickly as safely possible: tills, refrigeration, IT, emergency lighting. Where needed, we can set up a temporary supply to keep you running.
Fix it properly. If the permanent repair needs parts or a longer shutdown, we'll agree a time that suits your operation, including evenings and weekends.
On your site, by your rules
Our engineers carry ID, follow your sign-in procedures and work to your permit-to-work and isolation rules. They understand they're working in a live business, often with customers or residents nearby, and they keep work areas safe, tidy and clearly marked.
The paperwork your insurer and auditors will ask for
After an emergency, the questions start: what happened, why, and what's been done to stop it happening again. You'll receive a written job report with photographs, test results and the relevant certificate. That gives you a clear record for insurers, landlords and your own compliance files under the Electricity at Work Regulations 1989.
Fewer emergencies next time
Many emergency call-outs trace back to faults that could have been found earlier. After an incident we'll tell you what else we noticed while on site, and where testing or planned maintenance would reduce the risk. See commercial EICR and fixed wire testing and planned maintenance (PPM) contracts.
Why facilities teams choose ICE Electrical
- 24/7, 365-day emergency cover across London and the South East
- NICEIC-approved engineers, on site within 60 minutes
- Experience with three-phase supplies and commercial distribution systems
- Costs confirmed before work starts, so you can approve spend with confidence
- Full reports and certification after every job
- Part of the ICE group, alongside ICE Cleaning and ICE Drainage, already trusted by facilities teams across the region
Power down at your premises?
Call 03335775805 or email enquiries@iceelectrical.co.uk for a NICEIC-approved engineer on site within 60 minutes.